WHY SHOULD INFORMATION TECHNOLOGY CARE ABOUT BUSINESS PROCESS IMPROVEMENT Virtual CHECK 2020

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Our presentation will examine how Kansas State Information Technology Services (ITS) and Human Capital Services (HCS) departments have partnered to streamline human resource processes using Lean Six Sigma (LSS) methodology and tools with a focus on business process improvement. This partnership has allowed us to leverage current capabilities and expertise from both areas to influence and manage change within our organization. Streamlining processes allow the organization to focus on using limited resources towards strategic organizational goals. IT has spearheaded the initiative at Kansas State to focus on business process improvement by supporting departments with business process mapping and analysis for streamlining processes. HCS was the pilot group of this initiative. With the success of this partnership, we have expanded services across campus. With this partnership, we have seen silos being broken down between units and increased collaboration. The cross-functional knowledge share between ITS and HCS units has strengthened both units, leading to outcomes greater than either unit would have created on their own. Thinking is shifting towards “what is possible” and away from “that’s how we’ve always done it”.

Presenters: Darci Pottroff, Stacy Divine
Moderator: Nikki Barnes
Tech Moderator: Sam Derksen

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WHY SHOULD INFORMATION TECHNOLOGY CARE ABOUT BUSINESS PROCESS IMPROVEMENT Virtual CHECK 2020 uploaded in 2020-05-26 16:46:51 by CHECKconf