What to do when Windows Update crashes 0% on Windows 7/8/10?

What to do when Windows Update crashes 0% on Windows 7/8/10?

Windows update crashes error is one of the errors that Windows users often face. If you are using Windows 7/8/10 but during the update process you are notified that the error cannot be updated, or the error is updating, it hangs 0%, then you can apply the solution in the article below. here to fix the error.

To fix Windows Update crashes 0% (Windows Update Stuck at 0%), follow the steps below:


1. Reboot the system and try again. Sometimes the problem can be as simple as that. In many cases, a system restart will fix this type of problem.

2. Try disabling the antivirus software and then try updating Windows. Occasionally, anti-virus software might be blocking an update. Almost every antivirus software has an option that allows you to disable the program.

3. Sometimes the problem could be caused by malware. Try scanning your system with anti-virus software. Make sure that you perform a full scan instead of a quick scan.

4. Wait a while. Sometimes your Internet connection may be slow or have problems updating, preventing the system from showing progress. So let the system sit for a few hours while it is updating.

5. Using the Windows Update Troubleshooter can help resolve the update problem.

6. If you have a lot of updates being downloaded then try to download a few. For example if you have 20 updates select only 2 or 3 and download them.

Method 1: Turn off background service

Services running in the background can definitely cause issues and conflict with Windows updates. So the first thing that should be taken care of is disabling background services.

Follow these steps to turn off unnecessary services.

1. Hold down Win + R.

2. Type msconfig and press Enter.

3. This will open the System Configuration window. Click the Services tab in the window.

4. At the bottom of the list, select the Hide all Microsoft Services option.

Select the Hide all Microsoft Services option

5. Then click the Disable All button at the bottom right of the list and click OK.

6. Restart your PC by clicking the Restart button in the Start menu for the changes to take effect.

7. After your PC restarts, restart Windows Update by following the steps below:

  • Press the Windows key once.
  • Click Settings.
  • Select Update & Security.
  • Click Check for updates .
  • Wait for Windows to check and download updates

After the system updates, you need to enable background services that have been turned off. To do so, please do as follows:

  • Repeat steps 1 – 3 above.
  • Clear the Hide all Microsoft Services check box at the bottom of the list.
  • Then click the Enable All button at the bottom right of the list and then click OK.
Click the Enable All button at the bottom right of the list

Once done, the problem will be resolved and other services will work normally.

Method 2: temporarily turn off Windows Firewall

Sometimes Windows built-in features prevent updating, like a firewall. So you have to turn off firewall to do the updates and then turn it back on again as soon as the updates are successfully downloaded and installed.

Method 3: Restart Windows Update

A lot of PC problems are fixed just by restarting Windows Updates, so restarting Windows Update might be what you need.

To restart Windows Update, follow these steps:

1. Open the Run dialog box by holding Win + R keys .

2. Type services.msc in the dialog box and press Enter.

3. This will open Services.

4. Scroll to the bottom of the service list and find Windows Update service in it.

Find the Windows Update service

5. Right-click on Windows Update and select Stop.

Select Stop

6. After stopping Windows Update , just press Win key + E to open explorer.

7. Go to the following folder: C: Windows SoftwareDistribution. Just copy / paste the address into the address bar at the top of Windows Explorer.

8. Hold down CTRL and press A to select all files

9. Press the Delete key or right-click any selected file and select Delete.

After deleting these files, restart your computer and re-enable the Windows Update service.

Method 4: Manually download Windows updates

If the automatic Windows Update is not working and you don’t want to wait, you can download the updates manually. Manually downloading updates is uncommon, but it’s not an impossible task. However, it is quite time consuming.

The first thing you need to do is find the article number in the Microsoft Knowledge Base of the failed update. Once you have that article number, you can search for and download the correct update from the Microsoft Update Catalog .

1. Press the Windows key once

2. Select Settings.

3. Click Update & security .

4. Select Update History.

5. You should be able to see the failed update in this window.

You should be able to see the failed update in this window

6. After you have the article number, it’s time to look for the update and download it.

7. Click here to go to the Microsoft update catalog.

8. Enter the number of the article in the search bar.

Enter the number of the article in the search bar

9. Now, just see the results and download the update you want

10. Once downloaded, open the downloaded file to install the update.

Method 5: Delete incorrect registry value

Deleting the incorrect registry values and then trying to update Windows also solved the problem. So, follow these steps to delete the incorrect registry values

Note : Cluttering registry keys can cause serious problems. Therefore, you should make a backup of your registry keys in case something goes wrong.

Now, follow the steps below to solve the problem initially.

1. Hold down Win + R.

2. Type regedit.exe and press Enter.

3. Locate and double-click HKEY_LOCAL_MACHINE on the left side.

4. Locate and select COMPONENTS.

5. Locate and right-click on the PendingXmlIdentifier , then select Delete.

6. Confirm any additional prompts.

7. Locate and right-click NextQueueEntryIndex , then choose Delete. Confirm any additional prompts.

8. Locate and right-click AdvancedInstallersNeedResolving , and then select Delete. Confirm any additional prompts.

Once done, close the registry and restart the computer. This should fix the problem for you.

Refer to some more articles below:

  • Here’s how to customize and disable (disable) Action Center in Windows 10
  • How to set up BIOS password and UEFI to protect data on your Windows 10 computer safely
  • Summary of some ways to fix USB Device Not Recognized errors on Windows 7, 8 and 10

Good luck!