How to fix sync feature on Windows 10 not working

How to fix sync feature on Windows 10 not working

Windows 10 has the feature of syncing content between devices signed in with Microsoft accounts. Synchronized content includes theme, password, language …

However, sometimes this feature does not work or is faulty. In this article, we will guide you on how to fix sync on Windows 10 not working.

There are many reasons why Windows 10 is unable to sync content between devices. The problem could be with your Microsoft account or with restrictions from the administrator on your network.

Here are ways to fix the error Windows 10 cannot sync content between devices:

1. Verify your Microsoft account

When you first set up your account, you need to verify it with Microsoft. The verification process is quite simple, Microsoft will send you a verification email or a pop-up validation process. If you don’t verify your account, sync won’t work.

Verify Microsoft account

To verify your account, follow these steps:

  • Go to Settings> Accouts> Your Info
  • Go to the Verify yoru identity to sync passwords across your devices section . and click on the Verify link
  • Then, the system will prompt you to conduct verification using the Authenticator app, phone number or another way

Once the verification is complete, sync will start working.

2. Sync on student or business accounts

When you use a Microsoft student or business account, you won’t be able to decide whether to sync content across devices. This feature is controlled by the school or company IT administrator (admin) instead.

Many companies and schools allow synchronization of information between work, study, and personal devices. However, some others only allow you to use the account assigned on the device for work and study only.

However, when you need sync for an emergency, you can ask your company or school IT administrator for help.

3. Enable sync on Windows 10 using Registry Editor or Group Policy

If you are using a verified personal account and the sync still doesn’t work, you need to use Registry Editor or Group Policy to intervene.

Use the Registry

You need to open Registry Editor and locate the following key:


Then create a new DWORD value named DisableSettingSync and enter the value for it as 2 .

Use the Registry to enable content synchronization

If you are an administrator, you can create another DWORD value called DisableSettingSyncUserOverride with a value of 2 to allow users on the network to enable synchronization.

Use Group Policy

Open the Group Policy Editor and navigate to the following path:

Administrative Templates> Windows Components> Sync your settings

Navigate to the Do not Sync policy, double-click to open it. Set it to Enable and save. If you are an administrator, you can check the box Allowing users to turn sync on .

4. Activate the suite from Azure Active Directory

If you join Azure Active Directory, you can ask your administrator to grant sync permissions between your Windows 10 devices. The steps are as follows:

  • Sign in to the Azure Active Directory admin center
  • Select Azure Active Directory> Devices> Enterprise State Roaming
  • Select the users who are allowed to sync content
Enable sync using Azure Active Directory

5. Questions regarding the synchronization feature in Windows 10

What does the sync feature on Windows 10 do?

Synchronization feature on Windows 10 helps you synchronize Windows 10 settings, themes, passwords, languages, settings … between devices. When you sign in on a new device with your Microsoft account, all the familiar things you set up on your old computer will appear synced.

How do I enable sync on Windows 10

You need to go to Settings> Accounts> Sync your settings then turn the button on Sync settings to On . In the section below you can choose the personal data you want to sync.

Why can’t my Microsoft account sync

There is a possibility that sync is disabled or disabled by the administrator or you have not verified your account.

Please see more helpful tips on Windows 10:

  • The tricks in Windows 10 you may not know
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Good luck!