Sometimes, while trying to print a document from a Windows 10 computer, you may receive a Printer driver is unavailable error message. Or you may experience a printer not working and when a test on the device, as well as the printer screen, a message of an unavailable driver is displayed.
Driver Is Unavailable On Printer Error means that the driver installed with the printer in the system is incompatible or outdated. It’s also possible that the printer driver installed on the PC is faulty and the computer cannot recognize it. Reinstalling the latest printer driver version is probably the right solution to fix the problem.
If you are also having this problem, check out the solutions listed below. Before proceeding, try these basic workarounds. They will help check a few things on your device.
Restarting the printer and the computer may fix the problem if the problem is temporarily causing the problem.
– Check the printer for any problems (such as hardware failure, connection problem, cartridge dislocation, etc.).
– Disconnect the printer and reconnect it to the computer, then try printing something again.
– If there is a local printer shared on the network, you should check if the LAN cable is connected properly.
Update printer driver
As discussed earlier, the main cause of this issue is the printer driver is outdated or incompatible with current Windows 10 version. First try to update printer driver following the steps below.
R to open Run.
Now enter devmgmt.msc and click OK to open the Device Manager utility.
In the Device Manager window, find Print queues from the list of devices and expand it.
Now, from the drop-down menu, select the printer device you are using. Right click on it and select Update driver.
You will be asked: “How do you want to search for the drivers?” ( How do you want to search for drivers ? ). Select the option Search automatically for updated driver software .
Wait until Windows looks for a compatible driver for the printer driver, download it and install it. Then, restart the computer.
Check if the issue is resolved. If the problem persists then continue with the next fix.
Reinstall printer driver
If the steps above did not fix the problem, reinstall the printer driver with the latest version following the steps below.
First, turn off and disconnect the printer, then completely remove the printer driver from the computer following the steps below.
Remove the printer from Devices and Printers
R to launch Run , enter control printers and press
This will display a list of all installed devices and printers,
Right-click on the problem printer and choose Remove Device.
Now, click Yes to confirm removal of the device.
Follow the instructions on the screen to remove the device from the computer.
Remove the printer in Programs and Features
R , type appwiz.cpl and press
The Program and Feature window will open.
Here in this list, uninstall any printer related applications. (Just double click on the app you want to uninstall).
Remove the printer in Device Manager
Again open Device Manager using devmgmt.msc.
Expand Print queues , right-click the installed printer driver, and select Uninstall the device .
Follow the instructions on the screen to remove the printer driver on the computer.
Now, restart your computer. Start the printer and connect it to the computer. Go to the printer manufacturer’s website, search for your printer model and download the latest available driver, then install it. Now try printing anything and check if you see the error appear again.
Install the printer driver in Compatibility mode
This issue can occur if the driver is incompatible or incorrect. The article recommends that you install the driver in Compatibility mode and check if it solves the problem.
Again completely remove the current printer driver.
Download the latest printer driver from the manufacturer’s website.
Go to the downloaded driver location.
Now, right-click on the driver package and click on Properties.
In the Properties window , go to the Compatibility tab .
Here, select Run this program in compatibility mode for , then select Windows 8 in the drop-down menu.
Now, select Run this program as an administrator.
Click Apply> OK to save the changes on the computer.
In the final step, double-click on the driver package to begin the installation process. Click Yes to confirm User Account Control .
After the installation is finished, restart the computer. After rebooting, try printing something.
Install the latest Windows updates
Microsoft regularly releases security updates to fix various compatibility issues and errors. Installing the latest Windows Updates can also fix Driver Is Unavailable On Printer error.
Refer to the article: How to keep your Windows computer up to date for details.