Fix the error of not connecting to headphones in Windows 10

Fix the error of not connecting to headphones in Windows 10

Establishing connections with audio devices in Windows is no easy task. The drivers may be incompatible, Windows may misread the type of audio output signal and then you will more likely have to mess with advanced audio settings on your system to find the main one. What is the cause of the problem? Here are the fixes for not connecting to headphones in Windows 10 that you can try when having problems with your headphones.

  • How to fix sound problems on Windows 10

Headset not working in Windows 10? Here is how to fix it!

  • First, determine if it is a hardware issue
  • Update, reinstall or replace the audio driver
  • Make sure the headset you are using is Default Device and enabled
  • Change the default headset format
  • HD Audio and AC97

First, determine if it is a hardware issue

Before moving on to all the software-based fixes that we’re going to list below, it’s important to check if the problem is hardware related. If so, the fixes below might not be of any help for you.

The headset itself may be faulty

Two noteworthy hardware that can fail when the headphones are not working are the headphones themselves and the port you plug them in. First, plug the headphones into another device to see if they work there. If not, maybe it’s time to buy new headphones.

Refer to the article: Top 10 best wired headphone headsets to find your right choice.

If they work on another device, then try plugging the headphones into another audio port on the PC and they don’t work. If the headset suddenly starts to work, then it shows that the problem was with the original port. You can simply use your headset on the new port, or read on for a list of fixes that make tech the following.

Update, reinstall or replace the audio driver

If you have plugged the headset into the correct connection port on your Windows 10 PC and because the headset cannot work, there is a good chance that an error has appeared in the software, affecting the audio transmission from the PC to the headset. .

To fix this problem, first go to Device Manager -> Sound, video and game controllers , then select your audio driver. In the case in the example, the selected audio driver is Realtek High Definition Audio.

Next, right-click the driver, select Update driver , and then click Search automatically for updated driver software.

If that fails, you can right-click the driver, click Disable device and re- enable it right after. Finally, you can roll-back the driver by right-clicking the driver, choosing Properties , then clicking the Driver tab and clicking Roll Back Driver.

There is also another driver related method that you can try. On the Update driver window, first click Browse my computer for driver software , then Let me pick from a list and finally click High Definition Audio Device . Ignore Windows notifications, and continue to install the driver as usual.

Make sure the headset you are using is Default Device and enabled

Another important place where you may need to make some changes to get your headphones working is the Sound window . The best way to get here is to right-click the speaker icon in the notification area in the right corner of Windows, then click “Sound Settings”.

In the Sound Settings window, click “Manage sound devices” and see if your “headset” or “headphones” are in the “Disabled” list. If so, click them and select “Enable”.

Activate the headset

To make the headphones the default audio device, which automatically switches to the headphones as soon as they are plugged in, return to the Sound Settings menu .

Here, click on the drop-down menu “Choose your output device” and select the headset from the list.

Set the headset as the default audio device

In the future, you can also change your default audio device by simply clicking the speaker icon in the notification area on the taskbar and selecting your preferred audio device from there.

Change the default headset format

Again access the Sound section according to the steps above. In the Sound window, click the Playback tab. Right-click on your headphones (they may appear under the name “ Speakers if you use the speakers), then click Properties and choose the Advanced tab.

Try to find the default format (Default Format) of the headset, after each change, click Test to see if the headset works.

HD Audio and AC97

AC97 and HD Audio are two audio standards that are typically connected to the front 3.5mm audio jack on many desktop systems. Whether your PC uses AC97 or HD Audio will depend on your motherboard’s connection to the front audio ports. Hence, you should access the audio driver tool and make sure that your Connector Settings are completely correct.

For example, the audio driver tool used in the article is Realtek HD Audio Manager (found in the Control Panel). Open it, then click Settings in the top right corner. You look down at the Connector Settings section and you can see that the HD Audio Front Panel option is enabled.

Here, you can also use the headset as a second audio device instead of the speaker by checking the option Make front and rear output devices playback two different audio streams simultaneously as shown in the illustration below.


Troubleshooting audio problems has never been an easy task, with different problems giving rise to different solutions. Hope you will find what you need in the methods above. If you still can’t fix the problem or find another way to fix the problem, leave us your comments in the comments section below!

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